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COOKIE POLICY

What is a cookie?

Cookies are small text files that are stored on a visitor’s device (computer, tablet or smartphone) when they visit our website. They are used to improve website functionality, personalise your experience, and analyse traffic, which helps the website run smoothly and provide a better user experience. A cookie is not a program that can contain harmful malware or virus.

How our website uses cookies

Some cookies perform essential functions for our website. Cookies also help us get an overview of your visit to our website so we can continuously optimize and tailor the experience to your needs and interests. For example, cookies remember things like the items added to the shopping cart; whether you have visited our website before; if you are logged in; and the specific language and currency you prefer to see on the website. We also use cookies to target our ads specifically to you on other websites.

In general, we use cookies as part of our service to present you with content that is as relevant to you as possible.

Types of cookies we use

There are two main types of cookies that we use, namely essential cookies and non-essential cookies.

Essential cookies are necessary for the core functions of the website to work, such as page navigation, accessing secure areas, and remembering items in a shopping cart. These cookies do not collect personal data used for marketing or analytical purposes and are always active.

Non-essential cookies are used for analytics, personalisation, and marketing. They help us understand how visitors interact with our site, allowing us to improve performance and tailor content. These cookies collect data that may be considered personal data under the Data Protection Act, 2024 and are only activated if you give us your consent.

How we manage your consent

To ensure compliance with Malawian data protection laws including the Data Protection Act and the Electronic Transactions and Cyber Security Act, we use Cookiebot to manage your consent.

Cookiebot automatically scans, categorises, and controls all cookies and tracking technologies on our website. When you first visit our site, you will be presented with a clear consent banner that allows you to choose which categories of non-essential cookies you wish to allow.

No non-essential cookies will be stored on your device until you have given your explicit consent. You can change your cookie preferences or withdraw your consent at any time by clicking on the “Cookie Preferences” link in our website footer.

How can you delete cookies?

It is easy to delete cookies that you have previously accepted. It depends on which browser (Chrome, Firefox, Safari, etc.) and device (smartphone, tablet, PC, Mac) you are using.

You can typically find this information under settings – Security and Privacy – but this may vary from one browser to another. Specify which device/browser you are using (click the appropriate link):

Your consent and your rights

In accordance with the Data Protection Act, we rely on your consent for the use of non-essential cookies. Refer to our Privacy Notice for more information on your rights as a Data Subject.

If you have any questions, comments, or wish to exercise you Data Subject rights regarding this Cookie Policy or our data practices, please contact us at informationofficer@illovo.co.za.

How long are cookies stored?

The length of time a cookie is stored on your devices and browsers varies. The lifetime is calculated according to your last visit to the website. When a cookie expires, it is automatically deleted. The specific lifetime for each cookie is listed in the table below.

You may at any time block all or just third-party cookies completely by changing the browser settings on your computer, tablet or smartphone. The location of these settings will depend on the browser you use. However, you should be aware that if you block all or just third-party cookies, there may be functions and services that you will be unable to use on the website (because these depend on cookies). You can opt-out of cookies from Google Analytics here.

Changing your consent

You can change your consent by either deleting cookies from your browser or by clicking the “Cookie Preferences” link in our website footer. This is managed by our provider, Cookiebot, alternatively by clicking the link below:
You can change your consent by clicking here

Remember: If you use more than one browser, you must delete cookies in all of them.

Do you have any questions?

If you have any comments or questions relating to our information and/or processing of personal data, please feel welcome to contact us. The cookie policy itself is updated once a month by Cookiebot. If you have any questions about our cookie policy, you are welcome to contact Cookiebot Information on their website.
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Chigumu – Malawian Banana Cake

Chigumu is a hearty, traditional Malawian cake made with ripe bananas and corn flour (Mgaiwa or grain meal). It’s perfect as a breakfast treat or a snack, offering a rich, fibre-filled bite with a naturally sweet flavour.

DOWNLOAD RECIPE

Homemade Baked Beans

Slow-cooked and hearty, these beans are sweetened with demerara sugar and enriched with smoky spices and tomato.
DOWNLOAD RECIPE

Old-Fashioned Gingerbread

Warm, spiced, and beautifully sticky — this gingerbread loaf uses demerara sugar for a caramel depth and golden crumb.
DOWNLOAD RECIPE

Chocolate Mousse

Classic French Chocolate Mousse.

DOWNLOAD RECIPE

Meringue

Classic French Meringue.
DOWNLOAD RECIPE

Banana Bread

Moist and flavourful with a rich, slightly toffee-like taste thanks to the brown sugar.
DOWNLOAD RECIPE

Soft & Chewy Brown Sugar Cookies

Deeply flavourful, chewy cookies made with brown sugar.
DOWNLOAD RECIPE

Brown Sugar Glazed Chicken Thighs

Savory-sweet baked chicken with a sticky, caramelized glaze.
DOWNLOAD RECIPE
At Illovo Sugar Malawi plc, our commitment to sustainability is at the core of our corporate responsibility. We recognize that as a leading agro processor, our activities have significant environmental, social, and economic impacts.

Therefore, we are dedicated to integrating sustainable practices across all aspects of our business to ensure long-term value creation for our stakeholders while protecting the environment and supporting our communities.

We are committed to fostering sustainable development and creating a better future for our business, customers, and the greater Malawian community.
Illovo Sugar Malawi (The Group) was incorporated in Malawi as a private company, (The Sugar Corporation of Malawi (SUCOMA) Limited), on 31 May 1965 and then converted to a public company on 15 September 1997.

Illovo Group Holdings Limited (Illovo) through Sucoma Holdings Limited, holds 76% of the issued share capital of Illovo Sugar Malawi with the balance of the shares being held by the public and other institutional investors.

The ultimate holding company is Associated British Foods plc (ABF), in the United Kingdom, which acquired full ownership of Illovo Sugar Africa in 2016.

EXPORT SALES

Northern Region

Central Region

Southern Region

Route to consumer Manager

Trade Marketing Manager

Domestic Sales Manager

For Feedback or more information please contact
us below or email infomalawi@illovo.co.za

Our approach includes:

  • Understanding Impacts, Risks & Opportunities: Identifying material ESG issues across our value chain to guide strategy and decision-making.

  • Monitoring: Tracking performance against key ESG metrics to drive continuous improvement and ensure regulatory compliance.

  • Reporting: Sharing progress through our annual report and other communication channels.

  • Governance: ESG oversight is led by the Executive Team, with strategic direction from the Managing Director and Board based on material risks, local regulations, and customer needs.

By embedding ESG into our business practices, we aim to create lasting value for our business, our customers, and the communities we serve. You can find the latest ESG report here.

SUPPLY CHAIN

The Supply Chain department manages end-to-end planning, procurement, warehousing, inventory, inbound and outbound logistics, and customer order fulfilment. It ensures seamless alignment between demand and supply through a robust Sales & Operations Planning (S&OP) process, enabling informed decision-making and cross-functional collaboration.

The department also drives efficiency and service excellence by optimising cost, service, and working capital, while leveraging tools like the Transporter Management System (TMS) to improve logistics visibility, performance tracking, and last-mile delivery.

SHERQ

The SHERQ department’s core function is to implement the Illovo Way of SHERQ and Food Safety standards, systems, processes, and regulatory requirements. It promotes continuous improvement in SHERQ and Food Safety, and coordinates risk management to identify and mitigate estate risks

HUMAN RESOURCES

HR is the custodian of our people strategy. From recruitment and onboarding to learning, wellness, and performance management, HR ensures that every employee is supported, valued, and empowered to thrive. They bring our Employee Value Proposition (EVP) to life and champion a culture where people are proud to belong.

FINANCE

The Finance Department, led by the Finance Manager, manages core accounting and transactional functions. It performs financial and operational analysis to support strategic decisionmaking and maintains a consistent approach to financial risk management through regular reviews. Additionally, it develops and maintains positive relationships with internal stakeholders, suppliers, customers, and auditors

FACTORY

The Factory Department ensures product quality by embedding the “Illovo Way in Production,” partnering with Finance to develop and manage the production budget, achieving cost synergies, and fostering continuous improvement and risk assessment. It also upholds SHERQ and Food Safety standards.

ESTATE SUPPORT SERVICES

The Estate Support Services department’s core function is to ensure the best-in-class security and emergency response operations, medical services, community engagement activities and estate maintenance operations within the estate.

CORPORATE AFFAIRS

The Corporate Affairs department is responsible for internal and external communication, stakeholder engagement, regulatory affairs, and brand reputation management. It fosters strong relationships with government, media, community leaders, and the general public to protect and enhance Illovo’s social license to operate.

COMMERCIAL

The Commercial department is made up of three core functions: Sales, Trade Marketing, and Route to Consumer (RtC). Together, they ensure that Illovo’s products are available, accessible, and affordable, even in white space markets. The department drives product availability, optimises revenue generation, and builds enduring partnerships with customers, distributors, and regional trade bodies.

The team delivers against the following seven Commercial Imperatives:

Cost to Serve, Supply Reliability, Quality, Optimised Product Portfolio, Increased Consumption Occasions, Sales Excellence, and Route to Consumer.

BUSINESS IMPROVEMENT

The Business Improvement department drives operational excellence by embedding continuous improvement practices, unlocking efficiency gains, and supporting strategic initiatives across all functions. It plays a critical role in fostering a high-performance culture and driving transformation across the business.

AGRICULTURE

The Agriculture department is responsible for championing the “Illovo Way of Agriculture” through ongoing farming system modernisation, capability building, and performance optimisation, to ensure Illovo becomes the best-in-class sugar producer in Malawi.